We are committed to delivering your carefully curated accessories with the utmost care and efficiency. Every order is processed within 1-2 business days after payment confirmation, ensuring your items are meticulously prepared for shipment. Our team prioritizes quality control to guarantee that each piece arrives in pristine condition, whether it's a delicate adornment or a statement accessory. International shipments may require additional processing time due to customs clearance.
Domestic orders typically arrive within 5-10 business days after dispatch, while international deliveries may take 10-25 business days depending on destination and customs procedures. Please note that seasonal peaks or unforeseen logistical challenges may occasionally extend these estimates. For time-sensitive purchases, we recommend placing orders well in advance.
We offer transparent shipping options tailored to your order value:
• Standard Shipping (10-15 Business Days): $15 for orders under $60
• Free Shipping (10-15 Business Days): Automatically applied to orders totaling $60 or more
All shipping fees are calculated at checkout based on your selected delivery address.
We currently ship to most countries worldwide, including the United States, Canada, European Union nations, Australia, and select Asian territories. Unfortunately, we cannot deliver to embargoed regions or countries with specific import restrictions on luxury goods. During checkout, our system will automatically verify your location's eligibility.
Once your order ships, you'll receive a confirmation email containing:
• A unique tracking number
• Direct links to carrier tracking systems
• Estimated delivery window
You can also monitor your order status by logging into your account on our website. Most carriers provide real-time updates once the package enters their network.
While we strive for seamless deliveries, occasional delays may occur due to carrier issues or customs inspections. If your tracking shows no movement for 15+ business days or the estimated delivery date has passed, please contact our support team at [email protected] with your order number. We'll promptly investigate and either reship your items or process a refund as appropriate.
International customers may be subject to customs fees, VAT, or other import charges depending on their country's regulations. These fees are the responsibility of the recipient and are not included in our shipping costs. We declare all packages at full value and cannot mark items as "gifts" to avoid duties. For accurate estimates, please consult your local customs office before ordering.
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